Privacy Policy

Greenstaff Medical Co., Ltd. (hereinafter referred to as “we”), the operator of Greenstaff Life Sciences, sets forth this Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of personal information of users in the services (hereinafter referred to as “the Services”) provided on this website.

Personal Information

“Personal information” refers to information about a living individual as defined by the Personal Information Protection Law. It includes information that can identify a specific individual by name, date of birth, address, phone number, email address, and other descriptions contained in the information. It also includes data related to appearance, fingerprints, voiceprints, and information that can identify a specific individual from the information itself, such as the insurer’s number on a health insurance card (personal identification information and personal identification code).

Collection and Sharing of Personal Information

We may verify personal information such as name, date of birth, address, phone number, and email address when users register for our services. Additionally, we may share the personal information of users shared between users and us with our partners (companies, hospitals, clinics, etc., hereinafter referred to as “partners”).

Purposes of Collecting and Using Personal Information

The purposes for which we collect and use personal information are as follows:

• For the provision and operation of our services
• To respond to inquiries from users (including verifying identity)
• To send updates on the services provided by us that users are using and information on related services
• For maintenance, important notices, and necessary communications
• To identify users who violate the terms of use or who attempt to use the services for fraudulent or unjust purposes and to refuse their use
• To allow users to view, modify, delete, and check the usage status of their registration information
• Purposes related to the above

Change of Purpose of Use

• We will change the purpose of use of personal information only when it is reasonably recognized to be related to the purpose of use before the change.
• When we change the purpose of use, we will notify users of the new purpose by the method prescribed by us or publicly announce it on this website.

Provision of Personal Information to Third Parties

We will not provide personal information to third parties without the consent of users, except in the following cases, unless otherwise permitted by laws and regulations:

• When necessary to protect a person’s life, body, or property, and obtaining the person’s consent is difficult
• When it is particularly necessary to improve public health or promote the sound upbringing of children, obtaining the person’s consent is difficult
• When cooperation is necessary for a government agency, local government, or a person entrusted by them to perform duties stipulated by laws and regulations, and obtaining the person’s consent may interfere with the performance of those duties
• When we have notified or announced in advance the following matters and obtained the consent of the user:
  • Purpose of use including provision to third parties
  • Items of data provided to third parties
  • Means or methods of providing to third parties
  • Procedures for accepting requests from the individual for the suspension of the provision of personal information to third parties
  • Point of contact for inquiries

Notwithstanding the provisions of the preceding paragraph, the following cases are not considered as providing to third parties:

• When we entrust all or part of the handling of personal information within the scope necessary for achieving the purpose of use
• When personal information is provided due to the succession of business as a result of a merger or other reasons
• When personal information is used jointly with specific individuals, and the matters concerning the items of personal information to be used jointly, the scope of persons to use jointly, the purpose of use of the persons using jointly, and the name or title of the person responsible for the management of personal information have been notified to the individual in advance or are in a state where the individual can easily know

Disclosure of Personal Information

When requested by the individual for the disclosure of personal information held by us, we will promptly disclose it to the individual. However, if disclosing it may fall under any of the following cases, we may not disclose it in whole or in part, and we will notify the individual accordingly without delay:

• When there is a risk of harming the life, body, property, or other rights or interests of the individual or a third party
• When there is a risk of significantly hindering the proper implementation of our business
• When it violates other laws and regulations

Correction and Deletion of Personal Information

• Users can request us to correct, add, or delete (hereinafter referred to as “correction, etc.”) their personal information held by us through the procedures prescribed by us when they find that their personal information held by us is incorrect.
• If we determine that it is necessary to respond to a request from a user under the preceding paragraph, we will promptly correct, etc., the personal information.
• If we have made a correction, etc., based on the provisions of the preceding paragraph or have decided not to make a correction, etc., we will notify the user without delay.
• Notwithstanding the provisions of the preceding two paragraphs, if there are other measures that can be taken to protect the rights and interests of the user, such as in cases where it would be difficult to take measures that incur significant expenses or where it would be difficult to take measures that are technically difficult in order to stop use, etc., of the personal information beyond the scope of the purpose of use, we will take those measures.

Suspension of Use, etc., of Personal Information

• If we are requested by the individual to stop or delete the use of their personal information on the grounds that it is handled beyond the scope of the purpose of the use or that it was obtained by fraudulent means, we will promptly conduct necessary investigations.
• Based on the results of the investigation under the preceding paragraph, if we determine that we need to respond to the request, we will promptly suspend or delete the use of the personal information in question.
• If we have suspended or deleted the use of personal information based on the provisions of the preceding paragraph or have decided not to suspend or delete it, we will notify the user without delay.
• Notwithstanding the provisions of the preceding two paragraphs, if it would be difficult to take measures that incur significant expenses or if it would be difficult to take measures that are technically difficult in order to stop or delete the use, etc., of personal information, but alternative measures can be taken to protect the rights and interests of the user, we will take those alternative measures.

Changes to the Privacy Policy

• The contents of this Policy can be changed without notifying the user, except for matters stipulated in separate provisions of this Policy or unless otherwise specified by us.
• Except as otherwise provided by us, the revised Privacy Policy shall take effect from the time it is posted on this website.

Contact Information

Please direct inquiries regarding this Policy to the following contact:

Address: Kintetsu Toranomon Building, 8F 3-8-25 Toranomon, Minato-ku, Tokyo 105-0001, Japan
Company: Greenstaff Medical Co., Ltd.
Email: info-gsls@greenstafflifesciences.com